Income Maximisation
Half day – 4 hours
Split – two 2-hour sessions
This half day course is suitable for front-line staff wanting to increase their knowledge and confidence in supporting clients presenting with budgeting issues.
This is a practical course, using a combination of trainer presentation, exercises and group discussion.
By the end of the training, attendees will understand:
- How to create a budget with a client
- Different ways to increase income, including a brief overview of welfare benefits that might be available
- Different ways in which a client may be able to reduce expenditure on household expenses, including council tax, water, gas and electricity.
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation