Important Notice
Due to the current amber weather warning and the high temperatures forecast for our area, we may need to temporarily close some of our outreach locations at short notice.

Please check our website and social media before attending a venue, as we will post any updates or temporary closures there.

Welcome to Citizens Advice Cardiff & Vale

Free, Independent, Impartial Advice

We are an independent charity that provides free, confidential and impartial information and advice to the residents of the City and County of Cardiff and the Vale of Glamorgan, as well as to Wales and further afield.

Telephone Numbers

Benefit Calculator

Advice

Self-help

Our Locations

Make a Donation

Report a Hate Crime

Why work with us?

Generous annual leave package
Competitive salaries
Continuous training and development
Great work/life balance
Excellent public transport links
Employee assistance programme

Contact us

Want to contact us? Check our contact page for ways to connect.

Advice drop-in

Monday and Thursday 9am – 6pm, Tuesday, Wednesday, Friday 9:30am – 4:30pm at 119 Broad Street, Barry. No appointment needed.

News & updates

Domestic Abuse – From Fear to Freedom
News
Citizens Advice Cardiff and Vale were part of a South Wales Multi-Agency group, led by Soroptimist International Wales South, to develop domestic abuse information booklet across South Wales. The
Advice Column – Should I make a will?
Advice
I don’t have a will, but I wonder if I should make one? The problem is, I have no idea where to start or how to make it official.
Advice Column – Avoid Scams on Black Friday and Cyber Monday
Advice, Scams
Everywhere I look I see adverts for upcoming sales - Black Friday and Cyber Monday ‘deals’ are jumping out at me from all directions. Some of the prices seem
Changes to Winter Fuel Payments
News
On 29 July, the UK Government announced changes to the eligibility for winter fuel payments (WFP). They'll now only be paid to claimants in receipt of state pension credit

Domestic Abuse – From Fear to Freedom
News
Citizens Advice Cardiff and Vale were part of a South Wales Multi-Agency group, led by Soroptimist International Wales South, to develop domestic abuse information booklet across South Wales. The
Advice Column – Should I make a will?
Advice
I don’t have a will, but I wonder if I should make one? The problem is, I have no idea where to start or how to make it official.
Advice Column – Avoid Scams on Black Friday and Cyber Monday
Advice, Scams
Everywhere I look I see adverts for upcoming sales - Black Friday and Cyber Monday ‘deals’ are jumping out at me from all directions. Some of the prices seem