Advicelink
Those Those requiring specialist advice should call our Advicelink Cymru service on 0800 7022 020
Clients who require text relay can call 18001 08082 505720
Lines are open between 9am and 6pm Mondays and Thursdays, and between 9am and 5pm Tuesdays, Wednesdays, and Fridays
Claim What’s Yours
COVID-19 has changed our lives in many ways, making that extra bit of help more important than ever. If you’re unsure what benefits you can claim, call on of our advisors on 0808 250 5700
Lines are open between 9am and 5pm, Monday to Friday.
Consumer Advice
Contact the Citizens Advice Consumer Helpline on 0808 223 1133
To speak with an advisor in Welsh, call 0808 223 1144
Advisers are available 9am-5pm Monday to Friday
Help To Claim
For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 08000 241 220
Advisers are available 8am-6pm, Monday to Friday
Motor Neurone Disease Benefits Helpline
Clients living with or affected by Motor Neurone Disease can obtain advice on benefits by calling 0808 801 0620
Lines are open between 9am and 5pm, Monday to Friday
Pension Wise
If you are aged 50 or over and need help with your pension options, call one of our guiders on 0800 138 3944
Lines are open between 9am and 5pm, Monday to Friday
Private Rented Sector Debt Helpline
Tenants living in the Private Rented Sector can obtain debt advice on 0808 278 7920
Text Relay UK number 18001 08082 505720