Every year over 900,000 people come to the Citizens Advice consumer service for help with​ a consumer problem​. We provide practical and impartial advice on how to resolve your consumer problem.

As part of this service, we provide advice on consumer issues, your energy supply and postal service from our call centre in Barry. This project is funded by Citizens Advice.

Contact the Citizens Advice Consumer Helpline on 0808 223 1133

To speak with an advisor in Welsh, call 0808 223 1144

Advisers are available 9am-5pm Monday to Friday