Are you struggling with rent arrears?

Are you struggling with rent arrears? Have your circumstances changed and now you’re worrying about falling into rental arrears? Don’t struggle alone – we are here, and can provide you with independent, confidential help and support.

Lines are open between 9am-5pm, Monday – Friday

What is the Private Rented Sector Debt Advice Helpline? Who is it for?

The Private Rented Sector Debt Advice Helpline is a free, independent and confidential debt advice service funded by Welsh Government. This project enables tenants living in the private rented sector in Wales to manage their debts. If you’re outside of Wales, please check the Citizens Advice website’s page on Housing for help.

The helpline is a confidential service that advises tenants on ways in which they can manage their debts and maximise their income, with a view to helping them to pay their rent and sustain their tenancies.

The service is available in English, Welsh and other community languages.

Call the phone number above, or fill out the contact form below and one of our friendly advisers will be in touch.

Need to talk at a more convenient time?