Funded by the Welsh Government, this project focuses on the provision of advice and casework on complex benefit, debt, employment, discrimination and housing matters.
Those requiring advice should call our Advicelink Cymru service on 0800 7022 020
Clients who require text relay can call 18001 08082 505720
Lines are open between 8am – 7pm Monday to Friday, and 9am – 1pm on Saturday (closed on bank holidays).
You can also access the Advicelink Cymru website, this includes self help tools to guide you through common issues.
Please note, our opening hours over the festive period are as follows:
Wednesday 24th December 2025 – Lines closed from 1pm
Thursday 25th December 2025 – Lines closed
Friday 26th December 2025 – Lines closed
Saturday 27th December 2025 – Lines closed, but voicemail facility in place. Callbacks will be made when lines re-open.
Monday 29th December 2025 – Operating hours 9am-5pm. Voicemail facility operating between 8am-9am & 5pm-7pm
Tuesday 30th December 2025 – Operating hours 9am-5pm. Voicemail facility operating between 8am-9am & 5pm-7pm
Wednesday 31st December 2025 – Lines closed from 1pm
Thursday 1st January 2025 – Lines closed
In this section
- Generalist & Specialist Advice
- Military Moves Made Easy
- Advicelink Cymru
- Schools Family Advice South Wales
- The Armed Forces Family Advice Service Wales
- Consumer Service
- Energy Advice Programme
- Motor Neurone Disease Association Benefits Advice Service
- Pension Wise
- Roald Dahl’s Marvellous Children’s Charity Benefits Helpline
