Dealing with Debt Emergencies
Half day – 4 hours
Split – two 2-hour sessions
This course is suitable for frontline advisers and new money advice workers wanting to increase their knowledge and confidence in supporting clients presenting with debt emergencies.
By the end of the training, attendees will understand:
- Replying to claim forms
- Forms for defending possession proceedings
- Forms to set aside or vary a CCJ
- Forms to suspend action in the county or high court from enforcement agents
- Rules on applying to the courts for either third party goods or exempt goods that have been removed by bailiffs
- Forms that can be used to appeal a Penalty Charge Notice
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation