Universal Credit – Overview

An introduction to Universal Credit, suitable for beginners or those looking to refresh their knowledge.

The course will cover the basics and provide attendees with a clear understanding of how Universal Credit works.

By the end of the training, attendees will understand:

  • What Universal Credit is
  • The benefits it’s replacing
  • Eligibility rules
  • What triggers a claim
  • How to make a claim
  • How to maintain a claim