Universal Credit – Overview
Half day – 4 hours
Split – two 2-hour sessions
An introduction to Universal Credit, suitable for beginners or those looking to refresh their knowledge.
The course will cover the basics and provide attendees with a clear understanding of how Universal Credit works.
By the end of the training, attendees will understand:
- What Universal Credit is
- The benefits it’s replacing
- Eligibility rules
- What triggers a claim
- How to make a claim
- How to maintain a claim
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation