Universal Credit – Overview
2 hours
This course looks at how claims for housing costs are decided when applying for the Universal Credit housing element, or Housing Benefit.
It is recommended that attendees have a basic understanding of legacy benefits and the Universal Credit system. We would suggest attending our Overview of Welfare Benefits and Universal Credit – Overview courses first.
By the end of the training, attendees will understand:
- Universal Credit housing element and Housing Benefit
- How best to support service users with housing costs enquiries
- How to identify who is eligible
- Understand local housing allowance and under occupancy charge
- Know the differences between housing element and Housing Benefit
For more information about our training courses, please contact us at trainingenquiries@cacv.org.uk
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation
