Supporting Low-income Households

Half day – 4 hours
Split – two 2-hour sessions
2-hour webinar
Since late 2021, the prices for many essential goods in the United Kingdom began increasing faster than household incomes, resulting in a fall in real incomes. This has caused a cost of living crisis for millions of households across the UK.
This course will cover the best ways to maximise income, the principles of financial wellbeing and how to ensure clients are receiving everything they are eligible for. It is for frontline staff who are looking to widen their knowledge of available financial support.
By the end of the training, attendees will understand:
- The causes of the cost of living crisis
- Who is affected by the cost of living crisis
- Support available through benefits
- Available Government support
- Energy support schemes
- How to reduce outgoings
- Passported benefits
- Income maximisation principles
- The principles of financial wellbeing
In this section
- Universal Credit – Overview
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Supporting Low-income Households
- Personal Independence Payment
- Universal Credit – Housing Costs
- Universal Credit – Natural Migration
- Universal Credit – Mixed Age Couples
- Overview of Welfare Benefits
- Debt, Vulnerability & The Equality Act in Practice
- Migrant Rights and Public Services
- Right to Work
- Supporting Vulnerable Clients
- Housing Law in Wales
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Filling in a PIP Form
- Vulnerable Migrants
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation



