Overview of Debt

This 6 hour course is delivered over 2 days and is suitable for generalist advisers and frontline staff such as support workers who would like a basic understanding of debt to assist their clients.
This is a practical course, using a combination of trainer presentation, exercises and group discussion. The course is split over two half days and covers:
In this section
- Employment Law Overview
- Personal Independence Payment
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Mixed Age Couples
- Universal Credit – Natural Migration
- Good Casework Management
- Universal Credit – Housing Costs
- Filling in a PIP Form
- Good Customer Service
- Right to Work
- Vulnerable Migrants
- Migrant Rights and Public Services
- Debt, Vulnerability & The Equality Act in Practice
- Supporting Low-income Households
- Supporting Vulnerable Clients
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation