Dealing with Debt Emergencies

Half day – 4 hours
Split – two 2-hour sessions
This course is suitable for frontline advisers and new money advice workers wanting to increase their knowledge and confidence in supporting clients presenting with debt emergencies.
By the end of the training, attendees will understand:
- Replying to claim forms
- Forms for defending possession proceedings
- Forms to set aside or vary a CCJ
- Forms to suspend action in the county or high court from enforcement agents
- Rules on applying to the courts for either third party goods or exempt goods that have been removed by bailiffs
- Forms that can be used to appeal a Penalty Charge Notice
In this section
- Universal Credit – Overview
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Supporting Low-income Households
- Personal Independence Payment
- Universal Credit – Housing Costs
- Universal Credit – Natural Migration
- Universal Credit – Mixed Age Couples
- Overview of Welfare Benefits
- Debt, Vulnerability & The Equality Act in Practice
- Migrant Rights and Public Services
- Right to Work
- Supporting Vulnerable Clients
- Housing Law in Wales
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Filling in a PIP Form
- Vulnerable Migrants
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation



