Dealing with Debt Emergencies

Half day – 4 hours
Split – two 2-hour sessions
This course is suitable for frontline advisers and new money advice workers wanting to increase their knowledge and confidence in supporting clients presenting with debt emergencies.
By the end of the training, attendees will understand:
- Replying to claim forms
- Forms for defending possession proceedings
- Forms to set aside or vary a CCJ
- Forms to suspend action in the county or high court from enforcement agents
- Rules on applying to the courts for either third party goods or exempt goods that have been removed by bailiffs
- Forms that can be used to appeal a Penalty Charge Notice
In this section
- Employment Law Overview
- Personal Independence Payment
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Mixed Age Couples
- Universal Credit – Natural Migration
- Good Casework Management
- Universal Credit – Housing Costs
- Filling in a PIP Form
- Good Customer Service
- Right to Work
- Vulnerable Migrants
- Migrant Rights and Public Services
- Debt, Vulnerability & The Equality Act in Practice
- Supporting Low-income Households
- Supporting Vulnerable Clients
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation


