Attendance Allowance
Half day – 4 hours
Split – two 2-hour sessions
This is an introduction to AA and looks at how the benefit works, and how advisers should be dealing with these types of enquiries.
It would be suitable for beginners, new starters, or those looking to refresh their knowledge.
We have a separate session for how to fill in the form. By the end of the training, attendees will understand:
- The eligibility criteria
- Who can claim
- How to claim
- Essential questions
- Care needs
- Night and day conditions
- How it’s assessed
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation