Citizens Advice Cardiff and Vale
Citizens Advice Cardiff and Vale

2024

Consumer Awareness Week 2024

26/01/2024|Consumer Awareness Week|

Across this week of our Consumer Awareness campaign, we’re encouraging consumers to know their rights when shopping including what to do if they run into issues after purchasing; complaints around defective goods or substandard services, and sellers failing to deliver. With the key shopping times of Christmas and the January sales just gone, we’re here to advise people on what to do if things went wrong when shopping or if something you ordered didn’t deliver, how to return faulty goods and how to shop safely and stay aware of scams. We'll be sharing some useful information throughout the week

Budgeting for the New Year: Navigating Finances in the Private Rented Sector

10/01/2024|News|

As we step into a new year, it's a great time to start thinking about laying down a solid budgeting plan. For those navigating the private rented sector, managing your finances can be challenging but ever so important. In this blog post, we'll explore practical tips and strategies to help you handle the challenges of budgeting and set yourself up for financial stability in 2024.  Understand Your Income and Expenses: The first step in creating a budget is to have a clear understanding of your income and expenses. List all your sources of income, including your salary, and any

Advice Column: January Debts

01/01/2024|Advice|

I’ve built up a bit of debt and I am panicking. Even though I cut back, Christmas was expensive, my rent has gone up and my paycheque just doesn’t stretch as far as it used to. I’m doing everything I can but it’s not enough - what can I do? First of all it’s important to know you’re not alone in finding things difficult and, crucially, there’s support available. You say you’ve built up a bit of debt. The first step is to collect all the information you have about your debts, this might include contracts, bills and statements.

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