Citizens Citizens Advice Cardiff and Vale is a progressive and dynamic advice service offering exciting career opportunities for individuals to join our organisation. We currently have the following job vacancy.

We are looking for people to provide debt advice and casework via face-to-face, telephone and digital channels to clients throughout Wales as part of the Citizens Advice Advicelink Cymru service.

We offer Monday to Friday, 9 to 5 hours, with no evenings, weekends, or bank holidays! You will receive a generous 30-day annual leave package in addition to Bank Holidays. We are offering a competitive starting salary, and we are proud of our strong development culture with frequent opportunities for training and career progression. We’re looking for people with a background in debt casework to provide clients with the best possible options to overcome debt issues. If this sounds like a good fit and you’d like to know more, we would love to hear from you.

For more information, please read our job description.

You can use the form below to submit your CV. We welcome applications in the Welsh language.

Our ambition is to work together to promote a more inclusive environment that attracts everybody with the right skills and experience and signals our commitment to celebrating and promoting diversity.

We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note that we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.

We are Disability Confident employer. Disability Confident is a government initiative to encourage employers to recruit and retain disabled people and those with health conditions. It is voluntary and has been developed by employers and disabled people’s representatives. Being a Disability Confident employer means that we commit to: