Our Locations in Cardiff
We offer face-to-face advice from a number of locations across Cardiff. Click on a location to find out more.
Address
Cardiff Central Library,
The Hayes,
Cardiff,
CF10 1FL.
Opening Times
Monday 9am – 5pm
Tuesday 9am – 5pm
Wednesday 10am – 5pm
Thursday 10am – 5pm
Friday 9am – 5pm
Requirements
Open to the public for drop-in advice.
Address
Ely Hub
Cowbridge Road West
Cardiff
CF5 5BQ
Opening Times
Every Wednesday 9am-5pm
Every Thursday 10am-5pm
Requirements
Drop-in advice, no appointment required.
Address
Glyncoed Primary School
Glyn Coed Road
Cardiff
CF23 7DW
Opening Times
Third Wednesday of every month from 16 October, 9am to 12pm
Requirements
Advice drop-in for pupils, familes, and staff.
Address
Havelock Place,
Cardiff,
CF11 6PA.
Opening Times
Every Tuesday & Thursday 9am-5pm.
Requirements
Drop-in advice, no appointment required.
Address
The Heath Hotel,
Whitchurch Road,
Cardiff,
CF14 3LW
Opening Times
First Friday of every month between 1pm and 5pm, starting from Friday 3rd January 2025.
*Please note – we will not be attending on Friday 3rd October 2025.
Requirements
Drop-in sessions
Address
Llandaff Campus,
Cardiff Metropolitan University,
Western Avenue,
Cardiff,
CF5 2YB.
Opening Times 2025:
23 January 10am until 4pm
30 January 10am until 4pm
6 February 10am until 4pm
13 February 10am until 4pm
20 February 10am until 4pm
27 February 10am until 4pm
6 March 10am until 4pm
13 March 10am until 4pm
20 March 10am until 4pm
27 March 10am until 4pm
3 April 10am until 4pm
Requirements
Drop-in available without appointment for students at Cardiff Metropolitan University
Address
Llanrumney Hall Food Pantry
Ball Road
Llanrumney
Cardiff
CF3 4JJ
Opening Times
Thursdays, 9am-1pm
Requirements
Open to the public for drop-in advice.
Address
Nelson Trust Women’s Centre
56-58 Richmond Road
Cardiff
CF24 3UR
Opening Times
Thursdays
Requirements
Appointments booked by centre staff.
Address
Heath Park Way
Cardiff
CF14 4AY
Opening Times
Every other Friday from 16 May 2025 between 12pm-5pm
Requirements
Drop-in sessions
Address
Trowbridge Pantry
Trowbridge Community Centre
91 Caernarfon Way
Cardiff
CF3 1TN
Opening Times
Specialist Debt Advice
Pre-bookable appointments available every Monday. To book an appointment, please contact our Advicelink Cymru service on 0800 7022 020.
Drop-in advice is also available on Monday afternoons between 2pm & 3pm.
Generalist Advice
General drop-in advice available fortnightly on a Friday, between 10am & 1pm. No appointment necessary.
Requirements
Debt appointments bookable by calling our Advicelink Cymru service, see details above. Drop-in clinics open to the public without appointment.
Address
Willows Ave,
Tremorfa,
Cardiff,
CF24 2YE
Opening Times
Mondays 10am to 4pm by appointment only.
Requirements
Open to parents and families of pupils attending Willows High School only. Pre-booked appointments via the school.
Address
Woodlands High School
Vincent Road
Cardiff
CF5 5AQ
Opening Times
9:30am – 1:30pm
First and last Tuesday of the month
Requirements
First Tuesday of the month drop-in between 9:30am – 1:30pm.
Last Tuesday of the month pre-booked booked appointments only.
Address
Bryn Celyn Primary School
Bryn Celyn
Cardiff
CF23 7EH
Opening Times
The second Thursday of every month, 9:30am – 11:30am
Requirements
Pre-booked appointments only.
Address
The Wallich Solutions
3 Pendyris Street
Cardiff
CF11 6RJ
Opening Times
Every Tuesday between 10am – 3pm. Starting from Tuesday 14th January 2025.
Requirements
Drop-in available without appointment.
Address
South Riverside Community Centre
Brunel Street
Cardiff
CF11 6ES
Opening Times
Every Monday between 9:30am and 1pm
Requirements
Drop-in available, no appointment necessary.
Address
Springwood Primary School
Pennsylvania
Llanedeyrn
Cardiff
CF23 7BW
Opening Times
The second Thursday of every month, 12:15pm – 3:15pm
Requirements
Pre-booked appointments only. Appointments can be booked directly through the school.
Address
Whitchurch Road Surgery
Sachville Avenue
Gabalfa
Cardiff
CF14 3NY
Opening Times
Every 3 weeks, starting from Monday 5th January 2026. 9:30am – 1:00pm.
Requirements
Drop-in clinic, no appointment necessary.
Volunteer with Citizens Advice
21,300 highly trained volunteers support the delivery of our service. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun. We have a range of roles in local Citizens Advice and Witness Service, want to find out more?
