Contact

There are lots of ways to contact us if you can’t find the advice you need on this website.

Choose from the many options below, which include telephone numbers, an online enquiry, web chat facility or finding your nearest Citizens Advice location in Cardiff & The Vale Of Glamorgan.

Self Help Tool

Those requiring advice should call our Advicelink Cymru service on:

Clients who require text relay can call 18001 08082 505720

Lines are open between 8am – 7pm Monday to Friday, and 9am – 1pm on Saturday (closed on bank holidays).

You can also access the Advicelink Cymru website, this includes self help tools to guide you through commons issues.

View all telephone numbers

Our main office is:

View our outreach locations

Cardiff Library

View our outreach locations

Administrative Contacts

External organisations, partners and stakeholders and interested individuals can contact us directly by post, email or phone.

Telephone Numbers

View all important telephone numbers from Citizens Advice Cardiff & Vale and our partners. Please note some carrier charges may apply.

Online Enquiry

You can contact Citizens Advice Cardiff & Vale through our easy to use online form to talk about an issue with one of our advisors.

Web Chat

You can talk about your issue with a trained adviser online. We’ll try to help you solve your problem or make good progress towards it.

Our Outreach Locations

Citizens Advice Cardiff & Vale have many locations throughout the counties. This list provides you an easy way to find your nearest Citizens Advice.

Search

Search for articles in our search section if you can’t find what you’re looking for.

Volunteer with Citizens Advice

21,300 highly trained volunteers support the delivery of our service. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun. We have a range of roles in local Citizens Advice and Witness Service, want to find out more?

Volunteer with Citizens Advice

21,300 highly trained volunteers support the delivery of our service. Our volunteers come from a range of backgrounds and find volunteering rewarding, challenging and fun. We have a range of roles in local Citizens Advice and Witness Service, want to find out more?