Universal Credit – Overview

This course looks at how best to deal with claimants still in receipt of legacy benefits, where there is a change of circumstances.

It’s recommended that attendees have a basic understanding of legacy benefits and the Universal Credit system.

We would suggest attending our overview course first. By the end of the training, attendees will understand:

  • Why someone would claim UC
  • The difference between managed migration & natural migration
  • When a change of circumstances leads to a UC claim