Supporting Vulnerable Clients
Mental health issues are common and one in four of us is likely to experience some kind of mental health issue over the course of a year.
It’s increasingly common that we encounter clients and members of staff who may be experiencing poor mental health.
Many of us are not well-informed on mental health and there are lots of myths and misconceptions.
By the end of the training, attendees will understand:
- What makes somebody vulnerable
- The causes and triggers of mental health issues
- How to recognise signs and symptoms of common mental health issues
- How to support vulnerable clients and colleagues
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation