Overview of Welfare Benefits

Full day – 7 hours
Half day – 4 hours
Split – two 2-hour sessions
This overview of welfare benefits is an introduction to the benefits system, and would be suitable for beginners or those looking to refresh their knowledge.
It helps participants to understand the benefits system, which benefits can and can’t be claimed together and how they impact each other.
After completing this course, attendees should be able to:
- Categorise most benefits as contributory, non-contributory or means-tested
- Identify the benefits clients may be entitled to
- Understand the different types of benefits, their rates and their eligibility criteria
In this section
- Universal Credit – Overview
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Supporting Low-income Households
- Personal Independence Payment
- Universal Credit – Housing Costs
- Universal Credit – Natural Migration
- Universal Credit – Mixed Age Couples
- Overview of Welfare Benefits
- Debt, Vulnerability & The Equality Act in Practice
- Migrant Rights and Public Services
- Right to Work
- Supporting Vulnerable Clients
- Housing Law in Wales
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Filling in a PIP Form
- Vulnerable Migrants
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation



