Overview of Welfare Benefits
Full day – 7 hours
Half day – 4 hours
Split – two 2-hour sessions
This overview of welfare benefits is an introduction to the benefits system, and would be suitable for beginners or those looking to refresh their knowledge.
It helps participants to understand the benefits system, which benefits can and can’t be claimed together and how they impact each other.
After completing this course, attendees should be able to:
- Categorise most benefits as contributory, non-contributory or means-tested
- Identify the benefits clients may be entitled to
- Understand the different types of benefits, their rates and their eligibility criteria
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation