Overview of Welfare Benefits

This overview of welfare benefits is an introduction to the benefits system, and would be suitable for beginners or those looking to refresh their knowledge.

It helps participants to understand the benefits system, which benefits can and can’t be claimed together and how they impact each other.

After completing this course, attendees should be able to:

  • Categorise most benefits as contributory, non-contributory or means-tested
  • Identify the benefits clients may be entitled to
  • Understand the different types of benefits, their rates and their eligibility criteria