Employment Law Overview
Half day – 4 hours
Split – two 2-hour sessions
This course is designed for frontline advisors who want to gain a basic understanding of employment issues.
It is an introduction to the rights of employees and workers and the employment dispute process.
It would be suitable for beginners and those looking to refresh their knowledge, as an introductory overview.
By the end of the training, attendees will understand:
- How to identify employment status
- Importance of employment status
- Rights when starting work
- Unlawful deductions from wages
- Disciplinary and grievance procedures
- Redundancy
- Dismissal/Resignation
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation