Employment Law Overview

Half day – 4 hours
Split – two 2-hour sessions
This course is designed for frontline advisors who want to gain a basic understanding of employment issues.
It is an introduction to the rights of employees and workers and the employment dispute process.
It would be suitable for beginners and those looking to refresh their knowledge, as an introductory overview.
By the end of the training, attendees will understand:
- How to identify employment status
- Importance of employment status
- Rights when starting work
- Unlawful deductions from wages
- Disciplinary and grievance procedures
- Redundancy
- Dismissal/Resignation
In this section
- Universal Credit – Overview
- Attendance Allowance
- Filling in an Attendance Allowance Form
- Supporting Low-income Households
- Personal Independence Payment
- Universal Credit – Housing Costs
- Universal Credit – Natural Migration
- Universal Credit – Mixed Age Couples
- Overview of Welfare Benefits
- Debt, Vulnerability & The Equality Act in Practice
- Migrant Rights and Public Services
- Right to Work
- Supporting Vulnerable Clients
- Housing Law in Wales
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Filling in a PIP Form
- Vulnerable Migrants
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation



