Debt, Vulnerability & The Equality Act in Practice
Half day – 4 hours
Split – two 2-hour sessions
2-hour webinar
This course is suitable for frontline staff such as support workers, who would like a basic understanding of the strategies available to support vulnerable clients with debt issues.
This is a practical course, using a combination of trainer presentation, exercises and group discussion.
By the end of the training, attendees will understand:
- The rules for making reasonable adjustments
- How to deal with complaints where a company is not treating your client fairly
- Which organisations can help your client
For more information about our training courses, please contact us at trainingenquiries@cacv.org.uk
In this section
- Overview of Welfare Benefits
- Universal Credit – Overview
- Universal Credit – Natural Migration
- Universal Credit – Housing Costs
- Personal Independence Payment
- Filling in a PIP Form
- Attendance Allowance
- Universal Credit – Mixed Age Couples
- Supporting Vulnerable Clients
- Good Casework Management
- Good Customer Service
- Employment Law Overview
- Right to Work
- Vulnerable Migrants
- Debt, Vulnerability & The Equality Act in Practice
- Cost of Living and Income Maximisation
- Filling in an Attendance Allowance Form
- Migrant Rights and Public Services
- Housing Law in Wales
- Overview of Debt
- Council Tax & Bailiffs
- Dealing with Debt Emergencies
- Income Maximisation
