As the winter chill settles in and the festive season approaches, tenants face unique challenges that require a bit of extra attention. At Citizens Advice Cardiff & Vale, we understand the importance of a warm and stress-free home during these months. Here’s a guide to help you navigate the winter season and holidays as a tenant.

Heating Hacks:

Keeping your home warm and cosy is a top priority during winter. Ensure your heating system is in good working order by bleeding radiators and checking the boiler. If you encounter any issues, report them promptly to your landlord or property management.

Energy Efficiency:

Winter often means higher energy bills. Save on costs by being mindful of energy usage. Simple habits, like using draft excluders, closing curtains at night, and setting your thermostat to a comfortable yet efficient temperature, can make a significant difference.

Know Your Rights:

Being aware of your rights as a tenant is crucial, especially during colder months. Your landlord is responsible for maintaining the property’s structure and exterior, including repairs to heating and hot water systems. If issues arise, contact your landlord promptly and document your communication.

Emergency Preparedness:

Winter can bring unexpected challenges like burst pipes or heating failures. Have a plan in place for emergencies. Know where the main water shut-off valve is, keep emergency contact numbers handy, and have a basic toolkit for minor repairs.

Festive Safety:

Decorating your home for the holidays? Ensure electrical decorations are in good condition, and don’t overload sockets. Keep an eye on candles, turn off lights when you leave, and be cautious with space heaters. Safety first!

Communicate with Neighbours:

Building a good relationship with your neighbours can be beneficial, especially during winter. Look out for one another, especially the elderly or vulnerable. Inform each other of any issues, like burst pipes or heating problems, to prevent further damage.

Budgeting for the Holidays:

The holiday season often comes with added expenses. Plan your budget wisely to avoid financial stress. If you are facing financial difficulties, seek advice from Citizens Advice Cardiff & Vale on managing debt and budgeting effectively. Call us on 0808 278 7920 or visit our website https://cacv.org.uk/our-projects/private-rented-sector-helpline/ for free independent, confidential help and support.

Winter Health:

Ensure your home is a healthy living space. Ventilate regularly to reduce condensation and dampness. Keep your living areas clean and well-maintained to promote a positive and healthy environment.

Stay Informed:

Keep an eye on local weather forecasts and be prepared for adverse conditions. Know where your local services, like healthcare centres and emergency shelters, are located.

Reach Out for Support:

If you are struggling act now, the sooner you take action the better. Citizens Advice Cardiff & Vale is here to help with free independent, confidential help and support on housing, finance, and more.

Winter and the holidays should be a time of joy, not stress. By staying informed, proactive, and reaching out for support when needed, you can ensure a comfortable and enjoyable season. At Citizens Advice Cardiff & Vale, we’re here to support you every step of the way. Call us on 0808 278 7920 or visit our website https://cacv.org.uk/our-projects/private-rented-sector-helpline/