You’re not the only one eager to bag a bargain. The busiest shopping time of the year is also a busy time for cyber criminals who use the spike in spending to disguise their scams as legitimate shopping sites.
Fraudsters are also taking advantage of AI advances to help them produce accurate and professional-looking content to trick victims into giving away their financial details.
It sounds like you’re aware there are risks when buying online and that scammers will try to tempt consumers with special offers, fake reviews and sought-after items at rock bottom prices. The good news is there are ways you can protect yourself and shop safely.
Here Citizens Advice Senior Consumer Expert, Kate Hobson, shares her top five tips to make sure you don’t end up with more, or less, than you bargained for during this busy shopping season.
If you’re worried that something you’ve seen online might be a scam, you can contact the Citizens Advice Consumer line:
Contact the Citizens Advice Consumer Helpline on 0808 223 1133
To speak with an advisor in Welsh, call 0808 223 1144
Advisers are available 9am-5pm Monday to Friday