Navigating Winter and Holidays: A Tenant’s Guide
As the winter chill settles in and the festive season approaches, tenants face unique challenges that require a bit of extra attention. At Citizens Advice Cardiff & Vale, we understand the importance of a warm and stress-free home during these months. Here's a guide to help you navigate the winter season and holidays as a tenant. Heating Hacks: Keeping your home warm and cosy is a top priority during winter. Ensure your heating system is in good working order by bleeding radiators and checking the boiler. If you encounter any issues, report them promptly to your landlord or property
Festive Period Opening Hours
We know that our clients need us all year round, and the festive period is no exception. That's why we keep our services running throughout December and January as much as possible. However, we won't be able to open some outreaches and in-person services on certain days, and our telephony service will be closed on some days too. Offices Our offices at Broad Street in Barry will be closed on Monday 25 December 2023 Tuesday 26 December 2023 Monday 1 January 2024 Our offices at Cardiff Central Library will be closed on Monday 25 December 2023
Citizens Advice Impact Report 2022-2023
people had one-to-one advice saved for government and public services issues dealt with More people than ever need our help. Last week we published our latest Impact Report, which shows we gave 2.66 million people one-to-one advice in the 2022 to 2023 financial year. This peaked in March 2023 when we helped over 268,000 people — as high as any month in the previous 10 years. It hasn’t been easy. The start of 2023 was the bleakest start to a year we’ve ever experienced. We’ve adapted our services to keep helping as many people as possible — seeing
Navigating Rental Arrears: A Winter Guide for Landlords
As winter settles in, landlords face unique challenges in ensuring a smooth and stress-free tenancy for both themselves and their tenants. Citizens Advice Cardiff & Vale understands the importance of maintaining positive landlord-tenant relationships, especially when dealing with rental arrears. Here's a comprehensive guide to help landlords navigate these challenges during the winter months. Open Communication: The key to resolving rental arrears often begins with open communication. Reach out to your tenants early if you notice any signs of financial strain. Understanding their situation can pave the way for finding mutually beneficial solutions. Flexible Payment Plans: Consider offering flexible payment
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