Citizens Advice Cardiff and Vale
Citizens Advice Cardiff and Vale

February 2023

Advice Column – When a Trader Goes Under

17/02/2023|Advice|

I ordered a watch online with personalised engraving for my partner’s upcoming 40th birthday. The company has since gone out of business. I keep phoning and emailing them but can’t get through to anyone. I’m assuming they can’t fulfil my order, but I’d paid for the watch upfront and can’t afford to buy another gift until I get my money back, please help? Getting your money back if you paid by card or PayPal If a company stops trading or goes out of business Register as a creditor

How To Navigate The Cost Of Living Crisis

10/02/2023|Advice, News|

Millions of people across the UK are struggling to make necessary expenses, and more people are beginning to fall behind on their payments as a result of the cost of living crisis. Here at Citizens Advice, we are here to help. As we all know, prices are significantly increasing across the UK, and you're not the only one who may be worrying about the rising cost of living. We understand the worry and stress that people are facing during this time, and even though you may feel powerless in the face of mounting expenses, there are many money-saving strategies

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