Volunteer Opportunities

Citizens Advice Cardiff and Vale provides free, impartial and confidential advice services to our local community. Volunteers play a vital role on it and we actively welcome volunteers of all ages and different backgrounds.

We value our volunteers and we want to make sure that they get the most out of working with us. We offer them the chance to get involved in constructive and challenging work and to develop their skills through training courses as well as offering our day-to-day support, supervision and feedback.

As a volunteer with Citizens Advice Cardiff and Vale, you will be able to help in our different roles such as Adviser, or Administrator/Receptionist. Please note that the minimum time commitment for Administrator/Receptionist roles is one full day per week, over four months. For Adviser roles we require a commitment of two full days per week over a year at least.

Before you start volunteering, we will invite you for an informal visit where we will talk about the current opportunities. If, following this visit, you are still interested then you will need to complete an application form and we will arrange an interview to decide if the role is suitable for you. If you are successful and we receive two satisfactory references, we will provide a full induction in our office.

For more information, please contact volunteering@cacv.org.uk  or 01446 729153, specifying which role you are interested in and if you would like to volunteer in Barry or Cardiff.

We look forward to hearing from you.


Board Member

Citizens Advice Cardiff & Vale is a leading local charity and is committed to developing excellent advice services across the area. This has recently led to us expanding rapidly.  We currently have 102 paid staff and 55 volunteers.  Our annual turnover this year is expected to be £2,850.000.  As a result of our development we are looking to expand our Board of Trustees by recruiting committed board members who possess the relevant skills to support the progress of business development. We would particularly like to hear from individuals with a background in Accountancy, Public Relations and Corporate Fundraising.  If you feel you have the relevant experience and knowledge then this is an excellent opportunity to make a difference within a dynamic local organisation.

All expenses are paid as per our Expenses Policy.
For further information or an informal discussion please contact Jane Clay, Chief Executive at jane.clay@cacv.org.uk
Registered Charity number 1089294
Registered Company number 4291764