Role – Administrator
To provide administrative support to the organisation.
Job title: Administrator
Reports to: Resources Manager
Salary: £16,781 – £17,419 per annum
Hours: 37 hours per week f/t
Annual leave Entitlement: 30 days p.a. plus bank holidays
Contract: Fixed term until 31 March 2018 (extension dependent upon further funding)
Closing date: Friday 20th October 2017, 5pm
Interview date: TBC
We would recommend downloading the following documents;
Correspondence, reports and other documents
- Word process letters, documents and reports as required.
- Maintain statistics/reports and collate and produce to a prescribed format.
- Create, maintain and produce information from spreadsheets and databases.
- Use photocopier, fax and other office machines as appropriate.
- Create and maintain filing systems in accordance with the organisation’s procedures.
- Maintain and order stationery supplies.
- Answer the telephone and refer calls or take messages.
- Send and respond to email internal and external e-mails.
- Support staff recruitment and other HR work as required.
- Organise and maintain staff diaries and work records.
- Collate client feedback information.
- Maintain and control equipment log.
Other duties and responsibilities
- Cover building reception as required
- Help to arrange events.
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
- Any other relevant administrative and support duties required to ensure the smooth running of the organisation.
- Previous administrative experience.
- Ability to monitor and maintain own standards.
- Ability to work on own initiative, prioritise own work, meet deadlines.
- Excellent interpersonal skills.
- Written communication skills to level required for drafting correspondence, transcribing minutes and producing reports.
- A high level of competence in Word/Excel, databases and Google Drive.
- Flexible approach and willingness to work as part of a team.
- Ability to research, analyse and interpret information.
- Numeracy to the level required to carry out the tasks.
- A full understanding of and commitment to the aims, principles and policies of the Citizens Advice service.
- A caring and non-judgemental attitude.
- An understanding of the needs of disadvantaged communities.
- A commitment to equal opportunities.
- Ability to speak and write in Welsh.